Help
Support
Last updated: July 29, 2026
Contact support
Use the form below or the published support mailbox for billing, privacy, deletion, app review, and customer support requests.
Use the form below. If it is temporarily unavailable, try again later.
What to include
For account help, include the account email and a short description of the issue.
For billing help, include the platform used for purchase: website, Apple App Store, or Google Play. Do not send full card numbers, passwords, or private API keys.
Sale and AI issues
For incorrect item detection, resale score concerns, or bad marketplace matches, include the sale title, photo, item name, and what looks wrong.
AI results are research aids. Support can review product issues, but it cannot guarantee resale value, buyer demand, sale availability, or third-party listing accuracy.
Safety and source compliance
Report any source that appears restricted, private, behind login, or incorrectly imported. The product should link out instead of ingesting restricted sources unless approved access is available.
Send a support request
Use this form for billing, privacy, deletion, app review, source compliance, and product issues.